Episode 030

030: Getting useful feedback on your work

Feedback is essential to your work whether it comes from fellow designers, your audience, your clients, or your own gut! In this episode we talk about different types of feedback and when and how to ask for it. We also give advice on ways to improve the quality of the feedback you get so that it will be more useful to your work.

“If people give you unsolicited feedback, they obviously care enough or are invested enough in your work to give you that feedback.”

— Femke

Key takeaways

Useful feedback from clients is descriptive and talks about problems they see in the work, rather than being prescriptive fixes. Asking you client questions to uncover why they feel a specific change needs to be made will be your best asset in improving your design.

You don’t have to apply every change that is suggested to your work. Remember it is your job to design the right solution, so take all feedback on board and address it but make sure you’re the one to evaluate if the change is going to improve the work or weaken it.

In the initial stages of a project, we’re often critiquing ourselves and listening to our gut. However, this gut response is something that has to be learned. Assessing feedback that you get from outside sources and taking note of how they apply to your project will help you to train your gut.

Show timestamps

0:00 – Intro & catch up

3:00 – Do we ask for feedback on side projects before publishing?

6:50 – Validation vs detailed feedback

9:00 – Taking note of a lack of feedback

9:50 – Experimenting with different types of content

11:30 – Critiques from the audience

15:00 – You don’t always have to act on feedback on side projects

17:30 – The weight you should give feedback depends on who is giving it

18:40 – Addressing client feedback

22:15 – How to get useful feedback

26:15 – Feedback in design school vs the real world

28:40 – Our listeners experience with client feedback

Show links

Show credits

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Our theme tune was created by Camiel van Schoonhoven